Refund Policy

AuthCenter provides digital services and instant-delivery products. Once a service has been initiated or delivered, it cannot be returned. All sales are final except in the cases listed below.

Eligibility for a Refund

A refund may be issued if:

• The service was never delivered and no delivery attempt was made within the stated timeframe
• Delivery is materially incomplete and we are unable to complete or redeliver it
• You were charged twice for the same order

A refund will not be issued if:

• The service has been fully delivered as described
• You changed your mind after delivery
• Your Discord server was deleted, banned, restricted, or made private after delivery
• You provided an incorrect invite link, server ID, or other incorrect information
• Results were affected by third-party platform changes outside our control
• You breached our Terms of Service or Discord's Terms of Service
  

How to Request a Refund

1. Email autcenter.contact@gmail.com within 48 hours of your order
2. Include your order ID, payment reference, and a description of the issue with screenshots
3. We review every request and respond within 2 business days
   

Processing

Approved refunds are issued within 10 business days to the original payment method. Bank and processor times may add a few days.

Delivery Issues First

Before requesting a refund, contact us — most issues are resolved by redelivery or a replacement order at no extra cost. Redelivery is our default remedy.

Chargebacks

Opening a chargeback without contacting us first results in permanent suspension of your account and access to our services, including reseller access. Contact us and we'll sort it out.

Reseller Orders

Reseller purchases are final. Credits and bulk packages are non-refundable once any portion has been used.

Questions? autcenter.contact@gmail.com